Contact us
We'd love to hear from you.
At Gentle Gains, customer satisfaction is our top priority. Whether you have a question about your order, need product assistance, or simply want to get in touch, our support team is here to help.
Customer Support
Email: info@gentlegains.com
Phone: (505) 448-7001
Support Hours
Monday to Friday: 9:00 AM to 5:00 PM (MST)
We aim to respond to all email inquiries within 24 to 48 business hours.
Order Questions
If you're contacting us regarding an existing order, please include:
• Your order number
• The email address used to place the order
• A brief description of your question or concern
This helps us assist you as quickly as possible.
Returns & Refunds
For information regarding returns, refunds, and exchanges, please review our Return Policy or contact our support team directly.
We're Here to Help
Your experience matters to us. If you have any questions, concerns, or feedback, don't hesitate to reach out. We look forward to assisting you.
Thank you for choosing Gentle Gains.